5

OK, I have to say, I did NOT have a service here yet - but they talked me through my issue on the phone (for free) and helped me out without automatically making me come in. That is super classy!

5

Tim is absolutely fantastic!! For multiple times now... I have experienced genuinely honest interaction with him, seen his due diligence and responsible work. He looks you in the eye and makes a solid commitment. He then delivers on it. I am very satisfied with Tim's work attitude and work ethic. We are solid friends now and long term 'partners' in maintaining my European cars. You should ask for Tim every time you go to Autowerks European. He is the guy!

I have a 2005 E-320 and she is my baby! I would hesitate to take it for service to someone that I don't have confidence in, but Tim is great! Today was my second time and he was spot on. You don't get the feeling that someone is not listening to you or just doing the transaction because they have to do it. Tim is professional, courteous, spends the time explaining the service and his charges are reasonable. I have confidence in Autowerks European. Ask for Tim and discuss your car's situation with him when you setup the appointment. You will not be disappointed.

- Autowerks European
5

Definitely a great place! they fix only whats needed to be fixed and have a reasonable price, I have been to both their locations,san ramon and the recently opened Dublin! the only place i would take my cars for service!

5

In today's fast paced, money focused society, it is very difficult to find a place of business that is genuine, honest and truly concerned about delighting customers. Autowerks European is definitely that place. These establishment is first and foremost focused on the customer. They are fair, reasonable priced and unlike BMWdealers, they will not direct a customer to do unneccessary repairs. I had a recent experience with a local BMW dealer that tried to convince me of a repair costing more than $4,000. I took my car to Autowerks European where they evaluated the root cause FREE versus BMW's minimum $200 charge. They uncovered the real source of the problem... a repair costing a small fraction of BMW's recommendated fix. My car is running like a charm. These guys are great and like a previous reviewer said, I will not take my car anywhere else!!!

5

I won't take my car anywhere else. I've been using them for 7+ years.Even though I now live in San Francisco, I'll trek out to San Ramon whenever the car needs something has simple as an oil change. The most important thing in a mechanic - honesty with Paul and his whole crew have. When they don't know why a problem is occurring, they say, "I don't know, but here are the things I'm going to do to figure it out." When something doesn't need to be replaced - they don't replace it. Excellent, excellent. I would give them 10 stars if I could.

5

This place is the best for the best ! Let me tell you how reasonable the pricing was not to mention the quality of service . I won't take my car anywhere else, Paul is so nice as well ! They even dropped me back off at work and picked me up when my car was ready, can't get better than this ! Thank you Autowers European ;)

5

I brought my BMW here a few weeks ago. Got a quote from another auto repair shop and then brought it here to Autowerks European hoping to get a free diagnostic check. Didn't get the free check up but did get a quote that was much cheaper than the other service center. After talking to the manager, Tim, I was sold. I have now found a place that will take good care of my BMW. They are very knowledgeable, friendly, experienced, honest, and they're not trying to rip you off for services that are unnecessary.

5

Fast, reliable and AFFORDABLE repair shop. Highly reccomended if you own a European car.

5

I highly recommend Autowerks to anyone needing service for their repair needs. I've brought my BMW and Mercedes here for all of my out of warranty needs and they provide dealer quality service for a fraction of the costs.I've taken my cars to countless shops in the bay area and Autowerks hands-down offers the most honest service without overcharging for what is needed. They are a real throw back to a mechanic you can trust, something you rarely find nowadays. They treat you like family, give high quality service, and save you money - can't ask for anything more.

5

Great service on my 2010 MB GL450. The major B service was almost half of what the dealer would've charged me for the exact same services. We were in early on a Saturday and the car was completed exactly as planned at 2PM. I'll continue to take my MB there for service going forward.

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